Columbia Gas of Ohio Customers

Stop Paying a Higher Gas Rate

 Now that cold weather is here, it’s time to make sure you’re not overpaying for the gas you use to heat your home or business. This past April, the Retail Price Adjustment for Standard Choice Offer participants increased over 10% from $1.29 per Mcf to $1.43 per Mcf!   Volunteer Energy would like to offer you the opportunity to keep the lower rate you were paying before the increase. 

Each year, under the Standard Choice Offer program, an auction determines what the Retail Price Adjustment will be and which natural gas company is selected to supply Columbia Gas SCO participants with natural gas. The Retail Price Adjustment is fixed for 12 months and is added to the monthly closing NYMEX price for your total monthly rate. Columbia Gas still delivers the gas to your home or business, sends you a monthly bill, and handles all service and emergency calls. If you’re a Standard Choice Offer participant, then you’ll find the name of your current supplier, and the increased Retail Price Adjustment of $1.43 per Mcf on page 2 in the “Detail Charges” portion of your gas bill.

Volunteer Energy will lower your Retail Price Adjustment to last year’s rate,
saving you over 10% for the winter months.

This is a great opportunity to save some money and keep your dollars in Ohio, where they create local jobs and make a positive difference in our community. Nearly all of the SCO suppliers are from out of state – not locally based like Volunteer Energy. It only takes a few minutes to lower your Retail Price Adjustment to $1.29 and save over 10%. And there’s no long term contract or cancellation fees. Just month-to-month.   So, do it today.  Put Volunteer Energy on your gas bill and save!

 

Click Here to Get VE & SAVE

You've Got Questions. We've got Answers.

SCO Customers' Frequently Asked Questions

What is an SCO customer and how did I become one?
The Standard Choice Offer (SCO) is a regulated price available to Columbia Gas of Ohio customers who do not participate in the CHOICE Program by selecting their own natural gas supplier.

All customers who have not selected their own natural gas supplier automatically become an SCO customer – with the exception of Percentage of Income Payment Plan (PIPP) customers – and are assigned a supplier and rate through the annual auction.

I didn’t even know Volunteer Energy was my SCO supplier. How do I confirm this?
If VE has been your SCO supplier, you’ll find Volunteer Energy Services listed on page 2 of your April 2015-March 2016 gas bills under “Charges for Gas Service” and then “Standard Choice Offer (SCO).” The SCO supplier will change on your April 2016 bill following the annual gas supply auction.
What is the annual gas supply auction?
Every year, the Public Utilities Commission of Ohio (PUCO) conducts an auction for interested, eligible natural gas suppliers to supply natural gas to the SCO customers at the regulated rate. The auction for April 2016-2017 produced a 10.5% increase in the regulated rate and Volunteer Energy elected not to participate.
What is the regulated SCO Customer rate for April 2016-2017?
The SCO regulated price equals the natural gas market price which is adjusted monthly (NYMEX) plus a Retail Price Adjustment rate which is determined at the annual gas supply auction. In April 2016-2017, the Retail Price Adjustment increases from $1.29 per Mcf to $1.43 per Mcf.
What special rate is Volunteer Energy offering Columbia Gas SCO customer?
When you choose Volunteer Energy as your natural gas supplier, we’ll keep your Retail Price Adjustment at the April 2015-2016 rate of $1.29 per Mcf you’ve been paying. A savings of over 10% for the next 12 months. There is no cancellation fee. No long term contract. Just month-to-month supply service. So do it today! It only takes a few minutes to enroll now with Volunteer Energy and save.
Where does the NYMEX and Retail Price Adjustment rate appear on my bill?
Customer service charges are broken down on page 2 of your Columbia Gas bill, in the far right column under “Service Charges Notes.”
What taxes are charged to SCO customers?
Columbia Gas SCO and CHOICE Customers pay sales tax at the current rate in their county. These tax dollars go to state and local governments and does not benefit Columbia Gas or Volunteer Energy.
How do I become a Volunteer Energy Customer?
As an SCO customer, you can enroll with Volunteer Energy at any time without penalty. Grab a recent Columbia Gas bill and enroll online today. Or call us weekdays from 9 AM – 5 PM at 1-800-977-8374.
How long does it take to start receiving my new Volunteer Energy rate?
Usually your service with VE will start one billing cycle after sign up.  You’ll see Volunteer Energy appear on your bill as your natural gas supplier.
When I enroll with Volunteer Energy, will my bill still come from Columbia Gas?
Yes. Columbia gas will continue to deliver your gas, respond to all emergencies and service calls, read your meter and issue your monthly bill. Volunteer Energy will simply be listed on page #2 of your bill under “Charges for Gas Services” as your natural gas supplier, along with your new natural gas rate. If you have questions about your gas supply rate, contact Volunteer Energy. All other questions should be directed to Columbia Gas of Ohio.

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